W O R K H I S T O R Y
Contract Administrator, IBM September 2004 – current
of the Customer Support
Organization (CSO) within the maintenance department of the Customer
Fulfillment organization. Position entails the management of hardware
software maintenance services contracts for state and local government
Multi-Staffing Employee (MSE), Spherion April 2001 – September 2004
Contracted vendor position at IBM location. Worked as a member of the Business Partner Support Organization (BPSO) within the maintenance department of the Customer Fulfillment organization. Job responsibilities included logging receipt of contracts as well as validating and processing hardware and software maintenance services contracts. Also served as the team's IT focal..
Store Manager, Wherehouse Music December 1999 – March 2001
Worked positions as customer service representative, opening/closing shift manager and store manager. Duties included supervising all employees on duty, training new employees, store scheduling, general store operations, maintaining record label contacts, creating product displays, assisting customers, running a cash register, and opening and closing the store..
Junior Zoo Crew Coordinator, Zoo
Helped re-design teenage volunteer program for the summer of 1999.
Co-coordinated daily program operations, planned on-site and off-site
activities, and supervised the 75 participating teens.
E D U C A T I O N
A W A R D S R E C E I V E D
· 2002 Spherion Employee of the Quarter (Fall)
· 1999 Target All-Around Scholar
· 1999 Hope Scholar
· 1996 Junior Zoo Crew ‘Member of the Year’
C O M M U N I T Y S E R V I C E
Good Mews Animal Shelter January 1994 – August 2000
Helped with Saturday morning cleaning/feeding, Friday night cleaning/feeding, and administered Friday night vaccinations.
Participated in Junior Zoo Crew program for the summers of 1994-1998,
completed Docent training in 1999, will be starting to volunteer docent shifts as soon as time permits.